Shipping policy
Last updated: 2026.
Processing time
Orders are typically processed within 1–2 business days (excluding weekends and public holidays). Custom or high-value edits may require additional verification—we will notify you if there is a delay.
Delivery & carriers
We ship across India through insured courier partners. You will receive tracking details by email or SMS once your parcel is dispatched. Signature may be required for high-value shipments.
Fees
Shipping charges, if any, are shown at checkout before payment. Promotional free-shipping thresholds apply as displayed on the site from time to time.
Delays & address issues
We are not responsible for delays caused by carriers, weather, or incorrect addresses. Please ensure your delivery details are accurate. Contact concierge promptly if you need to update an address before dispatch.
Support
care@aurumatelier.in · +91 90000 00000